Useful Information

Bournemouth Borough Council
Main Switchboard
Tel: 01202 451451

Out of hours emergency support

Tel: 01202 451145

Bournemouth and Poole Rough Sleepers Team ( St. Mungo’s)

Tel: 01202 315 962

Street Link : 020 3856 6000

Email: b&

Bournemouth Care Direct
Guidance to find the social care services you need Tel: 01202 454979

Out of hours services
Tel: 01202 657279

Homeless Mental Health Support

Tel: 07771 397242

Bournemouth Drug and Alcohol Action Team (DAAT)
Information on Substance Misuse Services in Bournemouth to anyone who is concerned about their own use of drugs, alcohol and/or other substances or is concerned about a partner, family member or friend.
Tel 01202 209463

Bournemouth Alcohol & Drugs User Forum
A charity supporting Drugs and Alcohol Users.
24 Hour Telephone 01202 535748

Bournemouth Churches Housing Association (BCHA)
Help with housing, learning and living. BCHA offers a wide range of help to people in vulnerable circumstances and to professionals trying to equip those in need. Tel: 01202 410500 

To speak to someone out of hours call New Leaf Support Solutions :0300 1234 002

Bournemouth Domestic Abuse Service ( BCHA)

FREEPHONE 0800 970 2070

For Help TEXT NCDV to 6077724 Hour Tel 01202 547755 (Or call the police on 999)

Bournemouth Council Housing Options Services
Housing advise for the homeless or threatened with homelessness.
Tel: 01202 451467
E mail:

a) Street Services Team
street based outreach team that works in partnership with a range of local agencies to address the needs of rough sleepers and the wider street community of Bournemouth.
Tel: 01202 315962 .

24 Hour Emergency
Tel: 01202 294888.

b) Rough Sleepers Drop In 
43 Oxford Road, Bournemouth BH8 8EY. 9am to 4 pm Monday to Friday.
Tel 01202 315962

Faithworks Wessex
Supporting isolated, homeless or vulnerably housed,lone parents,unpaid carers, those needing food.
Tel 01202 429037

Samaritans Bournemouth & District
Tel 01202 551999 E mail:
24 Hour Tel  0808 800 4444

Counselling Directory 

Teen Challenge

Listening, caring, praying for and offering rehab program. Teen Challenge Coach in Boscombe precinct Friday Evenings with Hot & cold Food and Drink.

Tel 01202 805505
E mail

Michael House Hostel
for Long Term Homeless
(Clean House)
46/48, Grosvenor Gardens
Tel: 01202 393178
St Paul’s Night Shelter ( Dry House)
(Run by BCHA, see above, call 12 noon to 4 pm)
10, St Paul’s Lane, Bournemouth BH8 8AJ
Tel 01202 587160
YMCA Bournemouth Supported Housing
Tel 01202 290451
Contact Bournemouth Council
Tel 01202 451451
Tel: 01202 315331
Open 8am to 2am – 7 days a week.
Tel: 0808 001 321
Connexions is an information, advice and support service for 13-19 year olds (and up to 25 if you are disabled and need our help). Connexions Personal Advisers and Support Advisers are here to make sure you get the help you need to move on and make the most of your life. live linkGovernment’s national drugs helpline

Talk to FRANK
Info and advice from
Tel: 0800 776 600

Alcoholics Anonymous Bournemouth
Tel: 01202 296000

National helpline
Tel: 0845 769 755

Police(Emergency) – 999

Police (Non – Emergency)
Tel: 01202 222222

NHS Direct
Tel 111
For medical help fast, but it’s not a 999 emergency.

Concerned about anti social behaviour or other issues in your area? Contact Bournemouth CouncilTel 01202 451451 or CRI Street Services
Tel: 01202 315962

United Christian Broadcasters
UCB Prayerline
Tel: 0845 456 7729 ( local rate)